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Aaron Scott Dishno - Dissertation - Published 2011

Development and Validation of the University Student Housing Application and Student Matching and Placement Methodology
(Digital Download)


SKU: DISHNO-2011

Digital Download - Ed.D. Published Dissertation
La Sierra University, Riverside California.
Author: Aaron Scott Dishno Ed.D.
Published: January 2011
(250 Pages.)


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Development and Validation of the University Student Housing Application
and Student Matching and Placement Methodology


Aaron Scott Dishno
School of Education, La Sierra University
January 2011


     Every year, on-campus student housing at colleges and universities throughout the United States populates with over 2.6 million students, many of which are first-time freshmen. To students in housing, finding the right roommate can decrease the effects of homesickness, minimize roommate conflict, and help build long-lasting relationships. Research has shown that these roommate connections have significant impact in academic achievement and student retention. Some students arrive at universities with a predetermined roommate selection, while the majority of the students require some assistance. Roommate selection begins with the completion of the student housing application. The application information provides the basis for student matching and placement into on-campus housing. When processed, the student information is synthesized to create roommate matches by manual review, software automation, or feed roommate search websites. Regardless of the matching or placement methodology in use, there is a lack of consistency between university student housing application question elements for the students to complete. In addition, little is disclosed by housing administration software vendors about the methodology used to produce roommate matches from the student information. This causes sporadic results in measuring the effect student matching has on academic achievement and retention.

     This Delphi research study developed a baseline student housing application validated by housing administrator experts that can be used by any university in the United States. Furthermore, an accepted method of student matching and placement methodology was developed, documented, and tested in a software prototype entitled the HousingCaddy. The combination of the application and placement methodology serves as a baseline where variations of the housing application question elements and placement methodology can be documented and the academic achievement and retention results can be measured to validate future improvements.



DOCTORIAL RESEARCH COMMITTEE

Dissertation Chair: Robert Cruise Ph. D.
Committee Member: Marilyn Eggers Ph. D.
Committee Member: Edward Boyatt Ed. D.

Approved by the Committee
Date: 12/9/2010

Table of Contents

 

Abstract .................................................................................................................................. iv

Acknowledgements .................................................................................................................. vi

Dedication .............................................................................................................................. viii

Table of Contents ..................................................................................................................... ix

List of Tables and Figures........................................................................................................xv

1. Purpose and Organization ..................................................................................................1

Introduction and Background of the Study ..........................................................................1

Matching Students as Roommates ...........................................................................2

Student Housing Application ...................................................................................3

Conceptualizing Student Matching and Placement .................................................4

Significance of Matching and Placement ................................................................5

Research Problem ................................................................................................................7

Purpose of the Study ............................................................................................................7

Research Questions ..............................................................................................................7

Rationale for the Study ........................................................................................................7

Housing Applications and Placement Methodology ................................................7

Possible Future Correlations ....................................................................................9

Definition of Terms............................................................................................................11

Chapter 1 Summary ...........................................................................................................14

2. Review of Related Material ...............................................................................................16

Student Retention and Academic Achievement ................................................................16

Pioneers in the Study of Student Attrition .............................................................18

Factors of Retention ...............................................................................................20

Admission Policy and Predictor Variables ............................................................22

Achievement beyond Retention .............................................................................23

Roommate Conflict ............................................................................................................23

Causes of Conflict ..................................................................................................23

Proactively Avoiding Conflict through Campus Ecology .....................................24

Core Factors Summary ......................................................................................................25

Administering Student On-Campus Housing ....................................................................25

The Initial University Housing Analysis ...........................................................................26

California Baptist University Background.............................................................26

Initial Research Methodology and Deliverables ....................................................27

Results of Initial Research Study ...........................................................................27

Knowledge Affirmation for Initial Study ..............................................................27

Understanding University Needs .......................................................................................28

Goals of a University .............................................................................................28

Housing Role in University Goals .........................................................................31

Measuring the Needs in Housing Administration ..................................................31

Analysis of Housing Administration Software ..................................................................33

Current Leading Housing Software .......................................................................33

Leading Housing Software Pricing ........................................................................35

Newcomers to Housing Software ..........................................................................36

Complete University Solutions that Add a Housing Module ................................39

Custom Design Solutions .......................................................................................40

Analyzing Software Design and Usability .............................................................41

Investigating the Student Housing Application .................................................................42

University Student Housing Application Process ..............................................................43

Matching Like Students. ........................................................................................43

Importance and Prioritizing Question Elements ....................................................44

Temperament Question Elements ..........................................................................45

The HousingCaddy Prototype ............................................................................................45

Which Students in What Priority? .........................................................................46

Question Element Importance................................................................................47

Combining Students ...............................................................................................47

Rooms, Beds, and Sectional Placement .................................................................50

Special Needs and Manual Placement ...................................................................51

Sample Prototype Data ..........................................................................................51

Prototype Design Issues .........................................................................................52

Provisioning for Future Research ......................................................................................53

Storing the Right Information ................................................................................53

Potential Deployment for Nationwide Study .........................................................54

Chapter 2 Summary ...........................................................................................................55

3. Research Methodology ......................................................................................................56

Research Objectives ...........................................................................................................56

Student Housing Application Development Synopsis ...........................................57

Student Placement Methodology Précis ................................................................57

HousingCaddy Prototype .......................................................................................58

Population ..........................................................................................................................58

Defining Housing Experts..................................................................................................58

Sample..............................................................................................................................59

Description of Instruments .................................................................................................60

Student Housing Application and Development Survey .......................................60

Student Placement Methodology and Feedback Survey ........................................61

The HousingCaddy Prototype ................................................................................63

Research Procedures ..........................................................................................................64

Student Housing Application and Placement Methodology ..................................64

Evaluate the HousingCaddy Prototype Placement Methodology ..........................66

Analysis Plan .....................................................................................................................67

Student Housing Application .................................................................................67

Student Placement Methodology ...........................................................................67

The HousingCaddy Prototype Survey Results .......................................................68

Contingencies .....................................................................................................................68

Chapter 3 Summary ...........................................................................................................69

4. Presentation of the Findings .............................................................................................70

Selecting Housing Expert Participants...............................................................................70

Executing the Selection Process ............................................................................72

Identifying Housing Experts for the Student Housing Application .......................73

Recognizing Housing Experts for the Matching and Placement Methodology .....74

Housing Application ..........................................................................................................75

Delphi Research Execution ....................................................................................75

Accepted Baseline Student Housing Application ..................................................78

University Representation of the Housing Experts Participants ............................79

Student Placement Methodology .......................................................................................81

Generalization Defying Acceptance ......................................................................82

Question Element Ranks and Priorities .................................................................85

Specific Methodology Concerns or Suggestions ...................................................86

Some Universities Accept the Placement Methodology ........................................89

Applicability of the Methodology ......................................................................................92

Chapter 4 Summary ...........................................................................................................93

5. Conclusion Implications and Recommendations ............................................................94

Delphi Research Method Critique .....................................................................................94

Time Constraints ....................................................................................................94

Policy versus Housing Application ........................................................................95

Conclusions Derived from Research Questions ................................................................96

Student Housing Application .................................................................................96

Student Placement Methodology ...........................................................................98

Applicability of the Placement Methodology ......................................................100

Chapter 5 Summary .........................................................................................................101

Recommendations for Future Study ................................................................................103

The Significance of Student Matching on Retention and Academic Success .....104

Variations of the Housing Application ................................................................105

Student Matching and Placement Methodology Challenge .................................108

References ..............................................................................................................................110

List of Appendices .................................................................................................................124


Appendices

Appendix 1. Cover Letter for Housing Expert Invitation to Participate 125
Appendix 2. Brief Background Summary Introduction to the Study for Participants 129
Appendix 3. Initial Student Housing Application 131
Appendix 4. Student Housing Application Development Survey 137
Appendix 5. Student Placement Methodology 138
Appendix 6. Student Placement Methodology Feedback Survey 142
Appendix 7. The HousingCaddy Prototype 150
Appendix 8. HousingCaddy Prototype Evaluation Survey 151
Appendix 9. Profile of First-Time Freshmen Pittsburgh Campus Fall Term, 2000 152
Appendix 10. California Baptist University Housing Software Requirements 158
Appendix 11. Housing Software Price Quote for California Baptist University 185
Appendix 12. Technical Study Findings and Prototype Design 188
Appendix 13. University Housing Application Evaluation 202
Appendix 14. Google vs. Yahoo Stock Report 223
Appendix 15. Browser and Version Breakdown* 224
Appendix 16. Portable Devices Screen Size, Pixel Count, and Colors 230
Appendix 17. Validated Student Housing Application 232
Appendix 18. Ranking Question Elements for Placement Methodology 238
Appendix 19. Prioritizing Question Elements for Placement Methodology 245
Appendix 20. Prioritizing Question Elements Survey Results 248


Tables

Table 4.1 Descriptive Statistics: Housing Expert Participants by University Student Enrollment 79
Table 4.2 Frequency Distribution of Housing Expert Participants by University Student Enrollment 80
Table 4.3 Descriptive Statistics: Placement Housing Expert Participants by University Student Enrollment 91
Table 4.4 Frequency Distribution of Placement Housing Expert Participants by University Student Enrollment 91


Figures

Figure 2.1. Postsecondary Attainments of 1980 High School Graduates - Six Years Later 18
Figure 2.2. A Longitudinal Model of Institutional Departure 20
Figure 2.3. Lewin’s Formula 24
Figure 2.4. Schroeder and Jackson’s Campus Ecology Formula 24
Figure 2.5. Maslow's Hierarchy of Needs 30
Figure 2.6. Student Matches Outnumbering the Number of Beds in a Room 49
Figure 2.7. Student Matches Less Than the Number of Beds in a Room 49
Figure 4.1. Total Number of Completed Surveys 72
Figure 4.2. Response to Email Invitation via Email Reply, Referenced by Tone 73
Figure 4.3 Matching Methods Reported by Universities Completing the Survey 74
Figure 4.4. Universities Represented by Housing Experts for the Student Housing Application 81
Figure 4.5. Universities Represented by Housing Experts Accepting the Student Placement Methodology 90
Figure 5.1. Placement Methodology versus Number of Students 101
Figure 5.2. Standard Student Matching 106
Figure 5.3. Student Matching with Roommate Preference Supplement 107
Figure 5.4. Student Matching with Friends or Family Perception 108
Figure Appendix 12. HousingCaddy Prototype Architecture 191

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